La Iglesia de Jesucristo de los Santos de los Ultimos Dias
430 m
Restaurants
Nectar Tropikal
110 m
Av Kukulkan y Mercurio Poniente
Xiximak Restaurante
200 m
Calle Palenque entre Calle Sac-Be y Xel-Ha
Los Aguachiles Tulum
290 m
Avenida Tulum Manzana 40 Lote 1
Pasha Tulum Down Town
410 m
Calle Saturno Norte Corner Av Tulum
La Barracuda
470 m
Av. Tulum Mza. 2 Lote 3
Humo
400 m
Av carrillo puerto-tulum M-31 Lot 2
Ardea
380 m
Av. Tulum Mz. 39 Lt. 1 Center
Verdant
420 m
Chemuyil St. Km 227
Las Palmas Beach Club
600 m
Careterra Km. 1. Tulum-Ruinas Punta Allen Playa Tulum
Sol Caribe
600 m
Sian Ka'an Biosphere
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
delicious dining
friendly staff
struggling AC
location distance
8.0/10
Great
Rooms
8.6
Location
7.4
Service
9.0
Dining
7.8
Guest reviews
8.0/10
based on 5 reviews
8.3
8.3/10 based on 2050 reviews
Drew
United States,
May
2024
7.4/10
The hotel had a lovely interior with lots of natural light, but there was an off-putting smell like bleach. The service was exceptionally friendly and welcoming, offering great local recommendations. It is in a quiet location on the edge of town, providing peace while still being close to everything. The dining, although good, was a bit pricey. Overall, a nice place with some room for improvement.
Rooms
8.0
The rooms were beautiful with lovely interiors and lots of natural light, but there was an off-putting smell like bleach.
Service
9.0
The service was super friendly and welcoming, eager to offer great local recommendations.
Location
7.0
The hotel is on the edges of all the action in town, providing peace and tranquility while still being within cycling distance of everything.
Dining
6.0
The dining was rather basic and a bit pricey compared to outside options.
Facilities
7.0
The hotel offers a welcome drink and tours/ticket assistance.
Alex
United Kingdom,
May
2024
8.4/10
I was pleasantly surprised by this hotel. The rooms were great, with very nice decor, a super comfortable bed, sofa, small fridge, and a big bathroom with a shower. The separate living room and bathroom were a massive bonus. However, I did notice a very noisy fridge and a slight smell from the toilet. The service was top-notch, with very friendly and helpful staff giving us great advice. The hotel's location was convenient, with a short walk to the main shops and restaurants. The dining experience, although a bit expensive, was super yummy and not overpriced. Overall, a lovely stay with a few minor drawbacks.
Rooms
9.0
The rooms were beautifully decorated and very clean.
Service
9.0
The staff was really friendly and welcoming.
Location
8.0
The hotel is close to the main avenue Tulum where you find nice little restaurants, bars, and shops.
Dining
8.0
The dining was a little expensive but very tasty.
Facilities
8.0
The hotel has all the necessary facilities for a comfortable stay.
Stephen
United Kingdom,
September
2023
8.2/10
The hotel offers a lovely room with a comfortable bed and great cocktails, though the AC unit was struggling at times. The service is extremely kind and helpful, with brilliant staff offering local tips. The location is convenient for shops and restaurants but a bit far from attractions. The dining experience is delicious, though breakfast starting late may not suit early risers. Overall, a comfortable stay with friendly service and good dining options.
Rooms
8.0
The room was lovely, big, and comfortable, with only a struggling AC unit as a minor issue.
Service
9.0
The service was very friendly and extremely kind with helpful staff offering great local tips.
Location
7.0
The location is convenient for shops and restaurants but a bit far from attractions.
Dining
8.0
The dining experience was delicious, though the early breakfast start time may not suit all guests.
Facilities
9.0
The hotel offers great cocktails and a comfortable atmosphere.
delicious dining
struggling AC
Ellen
United States,
June
2023
8.8/10
The hotel was so clean and spacious with a great A/C unit. The rooms were modern, equipped with everything you need, and had a nice protected balcony. The service was always helpful and accommodating, especially the girl at the front desk. The location was good, within a short walk to the main tourist street and restaurants. The dining was super yummy and not overpriced.
Rooms
9.0
The rooms were nice and clean, very modern and spacious, equipped with everything you need, and had a great A/C unit.
Service
9.0
The service was lovely, welcoming, and helpful, especially the girl at the front desk from Argentina.
Location
8.0
The location was good, within 5 minutes of the main tourist street and restaurants.
Dining
9.0
The dining was also super yummy and not overpriced.
Facilities
9.0
The facilities were excellent with a focus on detail and comfort.
Charlie
United Kingdom,
May
2023
8.2/10
The hotel offers simple, elegant rooms that are spotlessly clean, each with private terraces or balconies overlooking the pool and garden. While the rooms provide ample natural light and private Jacuzzis, a potential downside is the distance to another room.
Rooms
9.0
The rooms are simple, elegant, and spotlessly clean, each with private terraces or balconies overlooking the pool and garden. I loved having my own private Jacuzzi.
Service
9.0
The service was outstanding with friendly staff available at all times. Max, the owner, set a great example of establishing a relaxed and friendly connection with guests while maintaining professionalism.
Location
7.0
The hotel is located in a quiet, peaceful neighborhood just off the main street, offering a respite from the tourist crowd. It's a short distance to the Main Street with restaurants, but far away from the cenotes, beaches, and ruins.
Dining
8.0
The dining experience at the hotel was delightful with late breakfast/lunch options and delicious freshly pressed juices. However, the early starting time of 8 am may not be ideal for early risers or those on excursions.
Facilities
8.0
The hotel facilities, including room service, car hire, and housekeeping, were convenient and well-maintained. The option to rent a bicycle adds to the convenience of exploring Tulum.
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